Support

Reach us at support@avantium.ai

We reply within one working day. Write in English or Spanish, whichever suits you.

What to tell us

So we can help first time, include what you can of this:

The email address you sign in with.
What you were doing and what you expected to happen.
Your phone and its version (iPhone or Android).
A screenshot, if the problem is visible.

Common questions

My sign-in code hasn't arrived

Check your spam folder. The code expires after a few minutes, so if time has passed, request a new one. If it still doesn't arrive, write to us and we'll look into it.

Can I use the app without giving location?

Yes. You can refuse the permission and use all of Avantium. Location is only needed if you want to mark where you installed a piece of equipment, and you always ask for it yourself by tapping a button.

What does it cost?

This version is free. There are no in-app purchases.

How do I close my account?

The steps are on Delete account.

Who can see where I am?

Nobody. This version does not track anyone: it stores neither your position nor any route. The only thing saved, and only if you tap the button, is where a piece of equipment is installed. It is explained in the privacy policy.

Postal address

Avantium AI LLC
16192 Coastal Highway, Lewes, DE 19958, USA